وظائف متاحة Outlet Agent للعمل في الفندقة والضيافة الالشرقية الخبر

JOB DESCRIPTION:

- Receive and welcome all guests to the outlet

- Allocate tables to walk-in guests, or as per their advance booking requirements, and escort them to their tables and ensure that their seating arrangements are satisfactory

- Attend to initial guest requirements before handing over to station Waiter/ Captain

- Answer telephones and handle inquiries and bookings, giving a prompt and professional service

- Acquire an in depth knowledge of the Menu and any special Promotions so as to recommend to the guest appropriately, so as to maximize sales

- Oversee the activities of the waiting staff and assist where necessary

- Maintain and periodically change Menu and Menu Inserts as directed

- Communicate any special requirements regarding table bookings to Outlet Supervisors/Manager

- Be familiar with guests’ names, their preferences concerning food, beverage, service and tables and tend to the guests accordingly

- Make special arrangements by referring to Guest History Record

- Attend to all departing guests ensuring a courteous farewell
Fresh graduate or experienced
Nationality: Saudi Only
Education: High school or diploma
Excellent communication skills in English language
Skilled in customer service
Reliable, friendly and diplomatic character