وظيفة شاغرة Customer Service Officer الرياض للعمل في خدمة العملاء - الدعم والمساندة

• Answering incoming customer calls, emails, chats and Social media regarding billing issues, product problems, service questions and general customer concerns.

• Updating customer information in the customer service database.

• Generating sales leads by calls, Emails and Social media.

• Providing quotation and placing orders as well as cancelation.

• Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Helping customers to place order through Website or any other channels.

• Informing customer of deals and promotions.
spekes English fluently
خريج جديد (بدون خبرة)