Receptionist للعمل في سكرتارية العاصمة

Role Overview

Join Accor, a worldwide leader in hospitality, as a Receptionist in Bahrain. This role is the face of our brand, welcoming guests and ensuring a seamless experience from check-in to check-out. As part of a dynamic team, you will contribute to delivering exceptional service that reflects Accor's commitment to excellence.

Core Responsibilities

• Greet and check in guests efficiently, managing reservations and room assignments.
• Handle guest inquiries, requests, and complaints with professionalism and warmth.
• Process payments, maintain accurate records, and coordinate with housekeeping and other departments.
• Provide information about hotel services, local attractions, and travel arrangements.
• Ensure the front desk area is organized and welcoming at all times.
• Assist with administrative tasks such as answering phones, managing emails, and filing.

Required Qualifications

• Previous experience in a front desk or customer service role, preferably in hospitality.
• Excellent communication skills in English; knowledge of Arabic is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• Proficiency in hotel management software and basic computer applications.

Preferred Skills

• Experience with Opera or similar PMS.
• Multilingual abilities.
• Problem-solving mindset and a positive attitude.

Why This Role?

Working at Accor means being part of a global family that values diversity and personal growth. You will receive training and development opportunities, competitive benefits, and the chance to build a career in hospitality. As a Receptionist, you are the first point of contact for guests, making every interaction count.