ServiceNow Tech Lead – Digital Transformation & IT Service Management (Morocco) الرباط للعمل في برمجة وكمبيوتر وشبكات

Role: Tech Lead ServiceNow

Company: Devoteam – a leading consultancy in innovative technology and management, driving digital transformation for enterprises.

Location: Morocco

About the Role:
As a ServiceNow Tech Lead, you will guide technical teams in designing, developing, and deploying ServiceNow solutions that power enterprise digital transformation initiatives.

Key Focus Areas:

• Lead end-to-end ServiceNow platform implementation and customization
• Architect scalable ITSM and ITOM solutions aligned with business needs
• Mentor and coordinate development teams on best practices
• Collaborate with stakeholders to translate requirements into technical deliverables
• Ensure platform governance, performance, and continuous improvement

What We're Looking For:

• Strong hands-on experience with the ServiceNow platform (ITSM, ITOM, or related modules)
• Proven leadership in managing technical teams and complex projects
• Solid understanding of ITIL frameworks and enterprise service management
• Excellent communication skills to bridge technical and business stakeholders