موظف خدمة عملاء وظف دوت كوم

- We are hiring a Customer Service Representative to manage
customer queries and complaints. You will also be asked to
process orders, modifications, and escalate complaints across a
number of communication channels. To do well in this role you
need to be able to remain calm when customers are frustrated and
have experience working with computers.

Customer
Service Representative Responsibilities:
- Maintaining a
positive, empathetic, and professional attitude toward customers
at all times.
- Responding promptly to customer
inquiries.
- Communicating with customers through various
channels.
- Acknowledging and resolving customer
complaints.
- Knowing our products inside and out so that
you can answer questions.
- Processing orders, forms,
applications, and requests.
- Keeping records of customer
interactions, transactions, comments, and complaints.
-
Communicating and coordinating with colleagues as
necessary.
- Providing feedback on the efficiency of the
customer service process.
- Ensure customer satisfaction and
provide professional customer support.
Bachelor, general
education degree, or equivalent
Ability to stay calm when
customers are stressed or upset
Comfortable using
computers
Experience working with customer
support
مستوى مبتدئ (خبرة اقل من سنة
إلى 3 سنوات)
"لا تنسَ أن السيرة الذاتية الاحترافية هي مفتاح نجاحك في البحث عن العمل، ابدأ الآن في تصميم سيرة ذاتية متميزة تبرز مهاراتك وخبراتك! استخدم تطبيق سيرة لإنشاء سيرتك الذاتية بسهولة."

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .