Receptionist وظف دوت كوم

Receptionist:
- To support our customer centric growth and
brand strategy, we are looking for talented, driven professionals
with a passion for customers to join our fast-paced team as a
Receptionist.
 - First impressions are everything! As a
Receptionist with Lanesborough Hotel, you have the opportunity
to provide a welcome experience like no other. Your personalized
greeting, care in Guest room selection and knowledge of the hotel
will ensure our Guest have a lasting memory of their
visit.
Summary of Responsibilities:
- Reporting to the
front office Supervisor, responsibilities and essential job
functions include but are not limited to the following:
-
Consistently offer professional, friendly and engaging
service.
- Greet, check in and settle guest accounts while
ensuring all service standards are followed.
- Assist guests
regarding hotel facilities in an informative and helpful
way.
- Respond to each Guest who approaches the Reception
Desk.
- Drive rate through up-selling room brands.
-
Extend a “warm welcome” to all guests.
- Check-in guests
as per hotel standards.
- Registration of all customers,
meeting legal and policy requirements,
- preparation of
guest bills and its settlement.
- Ensure the reception area
is operated in a well organised manner in order to create a
lasting impression to all our customers.
- Carry out all
administrative duties as per Hotel standards.
- To be fully
aware of all promotions, activities and the status of Hotel
occupancy internally and in the surrounding area.
- Build
relationships with local companies and organisations to
continually build the business.
- Liase with all teams to
ensure customer requirements are met, in line with 100%
satisfaction guarantee.
- Maintain facilities and equipment
in-use in perfect condition.
- Ensure that personal
grooming, hygiene, and appearance are in line with hotel
standards.
- Follow department policies, procedures and
service standards.
- Follow all safety policies.
-
Other duties as assigned.
Ability to work well under pressure
in a fast paced
Proficiency in English, second language an
asset
Previous customer related experience
preferred
Computer literate in microsoft window applications
an asset
Must possess a professional presentation
Strong
interpersonal and problem solving abilities
Highly responsible
& reliable
Ability to work well under pressure in a fast paced
environment
Ability to work cohesively with fellow colleagues
as part of a team
Ability to focus attention on guest needs,
remaining calm and courteous at all times
مستوى
مبتدئ (خبرة اقل من سنة إلى 3 سنوات)
"لا تنسَ أن السيرة الذاتية الاحترافية هي مفتاح نجاحك في البحث عن العمل، ابدأ الآن في تصميم سيرة ذاتية متميزة تبرز مهاراتك وخبراتك! استخدم تطبيق سيرة لإنشاء سيرتك الذاتية بسهولة."

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .