موظف خدمة عملاء وظف دوت كوم

- We are hiring a Customer Service Representative to manage
customer queries and complaints. You will also be asked to
process orders, modifications, and escalate complaints across a
number of communication channels. To do well in this role you
need to be able to remain calm when customers are frustrated and
have experience working with computers.
Customer Service
Representative Responsibilities:
- Maintaining a positive,
empathetic, and professional attitude toward customers at all
times.
- Responding promptly to customer inquiries.
-
Communicating with customers through various channels.
-
Acknowledging and resolving customer complaints.
- Knowing
our products inside and out so that you can answer
questions.
- Processing orders, forms, applications, and
requests.
- Keeping records of customer interactions,
transactions, comments, and complaints.
- Communicating and
coordinating with colleagues as necessary.
- Providing
feedback on the efficiency of the customer service
process.
- Managing a team of junior customer service
representatives.
- Ensure customer satisfaction and provide
professional customer support.
Bachelor, general education
degree, or equivalent
Ability to stay calm when customers are
stressed or upset
Comfortable using computers
Experience
working with customer support
خريج جديد (بدون
خبرة)
"لا تنسَ أن السيرة الذاتية الاحترافية هي مفتاح نجاحك في البحث عن العمل، ابدأ الآن في تصميم سيرة ذاتية متميزة تبرز مهاراتك وخبراتك! استخدم تطبيق سيرة لإنشاء سيرتك الذاتية بسهولة."

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .