Telephone Operator (BSc Computer Science Required)

We are seeking a reliable and professional Telephone Operator to join our team. The ideal candidate will hold a Bachelor’s degree in Computer Science and possess strong communication and technical skills to efficiently manage incoming and outgoing calls while supporting basic system operations.

Key Responsibilities:

Handle incoming and outgoing calls in a professional manner
Direct calls to appropriate departments or personnel
Maintain call logs and records accurately
Provide basic technical support when needed
Ensure excellent customer service at all times

Requirements:

Bachelor’s degree (BSc) in Computer Science
Strong verbal and written communication skills
Good knowledge of computer systems and software
Ability to multitask and manage time effectively
Professional attitude and customer-focused mindset

Preferred Skills:

Proficiency in MS Office and office systems
Basic troubleshooting and IT support knowledge
Strong organizational skills
Ability to work under pressure
Teamwork and problem-solving abilities