Goldstar Customer Support Agent – North America Evening Shift (Tunis, Tunisia) تونس للعمل في خدمة الزبائن

Job Title: Goldstar Customer Support Agent – North America (Evening Shift)

Location: Tunis, Tunisia

Reports to: Contact Centre Operations Supervisor

Role Overview: Provide high-quality customer support to North American clients during evening hours. Handle inquiries, resolve issues, and ensure customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Resolve complaints and escalate complex issues as needed.
• Maintain accurate records of interactions.

Requirements:

• Excellent communication skills in English.
• Prior customer service experience preferred.
• Ability to work evening shifts (North America time zone).