Customer Service Agent – Dynamic Business Team (Cairo) القاهرة للعمل في خدمة الزبائن

Role Overview: Join a fast-growing business as a Customer Service Agent. Deliver exceptional support, resolve inquiries, and ensure a positive customer experience.

Key Responsibilities:

• Handle inbound customer calls and messages promptly and professionally.
• Resolve issues, answer questions, and provide accurate product/service information.
• Document interactions and escalate complex cases as needed.

Requirements:

• Strong communication and problem-solving skills.
• Prior experience in a customer-facing role preferred.
• Proficiency in Microsoft Office and CRM tools.