Call Center Agent وظف دوت كوم

•Build a customer oriented focus in the call center by
providing quality actions and resolutions to their concerns and
queries.
•Follow communication/update expectations with
clients, in accordance with the NEXtCARE policies, scheme or
agreed time frames set.
•Answer inbound calls as well as
assist customers who have specific inquiries
•Build
customer’s interest in the services and products offered by the
company
•Provide personalized customer service of the
highest level
•Update the existing databases with changes
and the status of each customer/prospective customer

•Documents details of telephone conversation and actions
take.
•Follow up the calls of the client with clerical
duties which includes faxing, filling up paperwork, doing checks
on credit references as well as liaising with other departments
Besides the job related skills, a call
•Analyze the
various parts of a problem properly and develop logical
solutions
•Pro-actively coordinate and elevate to
department team-leader, supervisor or manager for unsure
information request from customers.

English language is
a must
Minimum 1 one experience in Customer service
Saudis
Males ONLY
Know how to use Microsoft office
applications
Ability to work independently and maintain focus
under pressure.
Ability to work well as part of a team- to
exhibit objectivity and be open-minded towards the ideas and
views of others
مستوى مبتدئ (خبرة اقل من
سنة إلى 3 سنوات)
"لا تنسَ أن السيرة الذاتية الاحترافية هي مفتاح نجاحك في البحث عن العمل، ابدأ الآن في تصميم سيرة ذاتية متميزة تبرز مهاراتك وخبراتك! استخدم تطبيق سيرة لإنشاء سيرتك الذاتية بسهولة."

ملحوظة هامة:
وظف دوت كوم ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .