Hôtesse d'Accueil ( Driss slaoui) | Casablanca (Maroc) للعمل في سكرتارية الدار البيضاء

Role Overview

CRIT Maroc, a subsidiary of the international CRIT Group and a leader in temporary staffing and recruitment solutions, is seeking a professional Hôtesse d'Accueil (Receptionist/Hostess) for its Casablanca office. This position serves as the first point of contact for clients, candidates, and visitors, embodying the company's commitment to excellence in service delivery. The successful candidate will manage front desk operations, coordinate administrative tasks, and support the recruitment team in a dynamic, fast-paced environment.

Key Responsibilities

• Greet and welcome visitors, clients, and candidates in a professional, courteous manner in French and Arabic.
• Manage incoming calls, emails, and correspondence; route inquiries to appropriate departments.
• Maintain a clean, organized, and welcoming reception area at all times.
• Schedule appointments, meetings, and interview sessions for recruitment consultants.
• Assist with candidate registration, document collection, and database entry.
• Handle administrative duties such as filing, photocopying, scanning, and office supply management.
• Coordinate with internal teams to ensure smooth visitor flow and meeting room preparation.
• Provide accurate information about CRIT Maroc's services, including temporary staffing, permanent placement, and HR outsourcing.
• Monitor and manage visitor access and security protocols.
• Support ad-hoc projects and events as required by the management team.

Required Qualifications

• Proven experience as a receptionist, front desk agent, or hostess in a corporate or agency setting.
• Fluency in French and Arabic (written and spoken); English is a strong asset.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and familiarity with CRM or ATS platforms.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational abilities with attention to detail and multitasking capacity.
• Professional appearance and demeanor aligned with corporate standards.
• Ability to work independently and collaboratively in a high-volume environment.
• High school diploma or equivalent; additional certification in office administration or hospitality is a plus.

Preferred Qualifications

• Prior experience in a recruitment agency, temporary work firm, or professional services environment.
• Knowledge of Moroccan labor regulations and recruitment practices.
• Experience managing multi-line phone systems and digital visitor management tools.
• Demonstrated ability to handle confidential information with discretion.

About CRIT Maroc

CRIT Maroc is part of the Groupe CRIT, a global leader in human resources solutions with over 600 agencies worldwide. The group specializes in temporary work, permanent recruitment, outsourcing, training, and HR consulting. CRIT Maroc brings this international expertise to the Moroccan market, delivering tailored staffing solutions across diverse industries. Joining CRIT Maroc means becoming part of a dynamic, growing organization that values professionalism, innovation, and client satisfaction.

Work Environment

Based in Casablanca, the role offers a collaborative office setting with direct interaction with clients and candidates. The position requires full-time availability during standard business hours, with occasional flexibility for recruitment events or peak periods.